Privacy Policy

Haute Haus ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our studio, website, or use our services.

1. Information We Collect

We may collect personal information in the following ways:

a. Information You Provide Directly

  • Name, email address, phone number

  • Emergency contact information

  • Health or fitness-related information (with your consent)

  • Billing or payment details

  • Account login credentials (if you create an account)

b. Information Collected Automatically

  • IP address

  • Browser type and device information

  • Usage data on our website or mobile app (e.g., pages visited, clicks)

c. Third-Party Integrations

If you register or book classes through third-party platforms those platforms may share your information with us.

2. How We Use Your Information

We use your information to:

  • Schedule classes and appointments

  • Communicate with you about your bookings, memberships, or promotions

  • Process payments and manage billing

  • Maintain safety and customize instruction based on your fitness needs

  • Improve our services and website functionality

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service providers (e.g., payment processors, booking platforms)

  • Instructors and staff, to tailor your sessions safely

  • Legal or regulatory authorities when required by law

4. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. 

5. Your Rights

Depending on your location, you may have rights to:

  • Access or update your personal data

  • Request deletion of your data

  • Opt-out of marketing communications

6. Cookies and Tracking

Our website may use cookies or similar technologies to improve user experience. You can modify your browser settings to manage cookies.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. 

8. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal data from minors without parental consent.

9. Updates to This Policy

We may update this policy from time to time. Changes will be posted on our website with an updated effective date.

10. SMS

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.